Returns & Exchanges

At Power Plate, we stand behind the quality of our vibration technology and offer a 30-day satisfaction guarantee to ensure you achieve your fitness goals. If you are not completely satisfied with your purchase, you may return your item for a refund or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email or phone to obtain a Return Merchandise Authorization (RMA) number and specific shipping instructions.

• 2.
  Prepare the Equipment

  Carefully repackage your Power Plate unit in its original professional packaging, ensuring all accessories, manuals, and power cables are included to avoid restocking fees.

• 3.
  Ship to Our Facility

  Affix the provided shipping label or your chosen carrier's label to the exterior of the crate and arrange for a pickup or drop-off at a certified logistics center.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned equipment, we will process your refund to the original payment method within 7-10 business days.